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![]() ![]() Microsoft Office 10.9.5 Mac OS X NeedsRemember that for a new download, especially a large one, Mac OS X needs to shut down various programs and processes. Visit the Apple Menu (the button in the top left of your screen with the apple logo), and select the option Restart. Sometimes if Yosemite has really hit a wall this will freeze your computer instead of restarting it. If this happens, press Control key-Command key () -Power button at the same time. This will force the restart just be sure that your programs are closed and your data saved before you attempt this. Safe mode allows you to open a limited version of the Mac OS X that can be very useful when locating problematic apps or other issues with your computer. You can also hold down the power button to force a shut down if necessary. Wait until your Mac is completely turned off, then wait about 10 seconds and press the power button to start your computer up again. Pay careful attention: When you hear the Mac start-up sound as the computer gets ready to launch, hold down the Shift key. ![]() Disable all your start-up items by going to System Preferences, Users Groups, and selecting your User ID. Under Login, you can choose what apps automatically start with Yosemite. Things can go wrong, and if they do you may lose valuable data. Many have experienced this update issue, and it does not appear related to your RAM or other typical sources of poor performance. Unfortunately, it can be difficult to pin down exactly what is causing the issue.
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